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Passive installation fails

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Hello

When I try to do a passive install of TypeMock Isolator 5.4.4 64 bit on Windows 7x64, it fails with a fatal error (1603).

[ img ]

Normal manual install works. (one click install)
32bit seems to have the same problem. (tested on Vista)

Can you help me figure out what's wrong?
Thanks.

Mikkel Jensen

Last part of MSI logging shows this before failing:
MSI (s) (9C:60) [22:19:13:473]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerRollbackScripts 3: 2
MSI (s) (9C:60) [22:19:13:473]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 7, szDescription: "".
MSI (s) (9C:60) [22:19:13:473]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
MSI (s) (9C:60) [22:19:13:473]: Unlocking Server
Action ended 22:19:13: INSTALL. Return value 3.
MSI (s) (9C:60) [22:19:13:535]: Note: 1: 1708
MSI (s) (9C:60) [22:19:13:535]: Product: Typemock Isolator x64 5.4.4 -- Installation failed.

MSI (s) (9C:60) [22:19:13:551]: Windows Installer installed the product. Product Name: Typemock Isolator x64 5.4.4. Product Version: 5.4.4.0. Product Language: 1033. Manufacturer: Typemock Ltd. Installation success or error status: 1603.

MSI (s) (9C:60) [22:19:13:551]: Deferring clean up of packages/files, if any exist
MSI (s) (9C:60) [22:19:13:551]: MainEngineThread is returning 1603
MSI (s) (9C:58) [22:19:13:567]: RESTART MANAGER: Session closed.
=== Logging stopped: 17-11-2009 22:19:13 ===
MSI (s) (9C:58) [22:19:13:582]: User policy value 'DisableRollback' is 0
MSI (s) (9C:58) [22:19:13:582]: Machine policy value 'DisableRollback' is 0
MSI (s) (9C:58) [22:19:13:582]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (9C:58) [22:19:13:582]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerRollbackScripts 3: 2
MSI (s) (9C:58) [22:19:13:582]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerRollbackScripts 3: 2
MSI (s) (9C:58) [22:19:13:582]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (9C:58) [22:19:13:582]: Restoring environment variables
MSI (s) (9C:58) [22:19:13:598]: Destroying RemoteAPI object.
MSI (s) (9C:14) [22:19:13:598]: Custom Action Manager thread ending.
MSI (c) (08:18) [22:19:13:614]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (08:18) [22:19:13:614]: MainEngineThread is returning 1603
=== Verbose logging stopped: 17-11-2009 22:19:13 ===
asked by mikkel.p.jensen
Report User
 (680 points)

4 Answers

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Hi,

We have a known issue with silent installation. I'll bump the priority on it and we'll resolve it in a future version.

Doron
Typemock Support
answered by doron
Report User
 (17.2k points)
0 votes
Okay.
Is this also an issue with earlier versions?
If not, where can these be downloaded?
/Mikkel
answered by mikkel.p.jensen
Report User
 (680 points)
0 votes
Got a hold of v. 5.31 x64 from a colleague.
Exact same problem!
What is the expected timeline for a solution to this?
answered by mikkel.p.jensen
Report User
 (680 points)
0 votes
Thank you for investigating this issue - We will contact you shortly with estimation to when this issue will be resolved
answered by dhelper
Report User
 (11.9k points)
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